Forward to the Future: viralability
May 9th, 2008I’ve read a couple of blog posts recently that turned out to be a bit of an eye opener and have really helped me to look at email marketing in a new light (look at the bottom of the page for links).
Now, I can hold my hand up and admit that I may have spent too much time getting obsessed with the strategic side of email marketing and not offering some more inspiration for creativity.
Don’t get me wrong, I think a well thought about and well maintained email marketing campaign can really work wonders for you. The problem lies in the fact that more and more companies are taking on email marketing and soon enough there will be many well maintained email marketing campaigns and yours will not be standing out from that crowd as much.
As well as having a stand out campaign, the main goal in todays climate is to not only grow the recipient list but to make sure that these recipients are attentive to your messages. With that in mind I started to think about email campaigns and the holy grail of viral-ability (yes, I have just made that up, but if Ian Dowie can do it….).
In a previous post I pointed out how H&M had exceeded my expectations by giving me a £10 voucher when I signed up, which I then subsequently told my friends about who also signed up. Though this was an expensive technique that most companies can’t really afford, the idea of it is still worth some heavy thought.
Yes, I know, it’s easier said than done but if you can get something that has that forwarding on effect, you can guarantee yourself some serious, cheap exposure.
You have your usual just for laughs viral campaign that will guarantee forwarding during those long office hours (such as reggae irie name generator).
But it doesn’t have to just be the usual type of viral campaign. The H&M one was just such a good offer, it would be rude not to tell your friends about free money. Another great example of this is from one of our own customers, The Urban Shop. They offer 15% off to anyone who forwards the email to their friends, plus another 10% for the person who gets the forwarded message. Both people benefit from the forward whilst at the same time encouraging the recipient to sign up to the list to receive greater discount in the future.
Another thing you’ll have to remember is to not leave it to the customer to forward this email on. Treat the link like you would a call-to-action (which it is really), and make sure that a well-placed forward button is present for them to click on.
So when you’re next creating an email make sure that you think long and hard about your forward link, it could be a fantastic way to not only re-ignite or maintain your recipients interest in your campaign, but may prove to be a successful way to increase your mailing list size in the process.
Useful Related Articles:
BeRelevant: How To Make Your Email Marketing Campaign Stand Out From The Rest
No Man is an iland: Take a design risk and get animated? I was dubious about this idea until I read the post and then was left with a head-nodding hmmm at the end

















I received this email into my inbox today and was quite impressed with it. Okay, so some of it lacked a bit of quality. If you’re going to put dear in the email you might as well add a customisation field so that I get my first name as well.That aside, they have some clever bits in there working behind the scene. Firstly, they have filtered through their contacts to only send to recently active users of their dreamteam game (just in case you were wondering, I’m doing terribly. I blame injuries).









