Well it’s another one of those helpful tips blog posts again.  Though I will be using mailingmanager as the loose basis for this example, this can be adopted by anyone.

I think laying the groundwork of your email marketing campaign is really important in the long-term health of your campaign.  Now this could be a bit of extra work at the beginning but once you’ve got it set up and running, it’s effortless.

As I have mentioned previously, contact your new sign ups early on can really help to build up a good, long lasting interaction between you and the subscriber.  Interest is at a maximum in your company at the point of sign up.  The best thing to do is set up an initial autoresponder to reply to them almost instantly after sign up.  So in the inbox they should receive a confirmation that they are added to the subscriber list, then the first autoresponder message that you’ve created.

This first autoresponse message should just be a welcome message and should back up what content they should be receiving from you.  This should also confirm what you promised to send them on your website.  For instance, if you promised a fortnightly email with tips and tricks, then re-iterate this in your opening autoresponse.  You could even link back to online versions of previous newsletters to show them what they should expect. 

So now they know when to expect the newsletters and know what to expect as content.  This doesn’t mean that the autoresponders job is done.  You can now queue up the following autoresponders to maintain interest in your company.  Offer them loyalty bonuses after a couple of months, or free gifts to re-ignite the interest of those people whose might have waned a little (I’ll leave the creative inspiration to you guys on how you go about doing this).

For all of you on mailingmanager, firstly, may I congratulate you; now I’ll show you how to set it all up.

Just go to the autoresponders tab in mailingmanager.  You’ll then be asked to choose your list to create the autoresponder for.  If you just have one, pick that, otherwise choose the one that is linked through to your subscription form. 

Once you’ve chosen the format and name of the autoresponder, you will be prompted to start setting the time for when the autoresponder is to be sent out after subscription.  You can choose in hours or can set it up for a longer period (up to 3 years).  After that it’s just the same as any normal campaign; just create and save.

Voilà!  You now have an autoresponder campaign set up.  Of course, this is just the basics and if you get stuck along the way feel free to email us.

It wasn’t too long ago that social networks didn’t exist.  You actually had to speak to one another, in person.  The quickest, cheapest (and well, best) way of keeping in touch with people who had moved away was via the old and trusted method of email.  No longer is this the case.  People don’t want to speak to one person anymore; they want the whole world to know that they’re staying in and having Spaghetti Bolognese for dinner tonight.

Tonight’s dinner aside, this is something which needs to be paid attention too.  I have read blogs recently from people who are saying that they are turning back to email in protest to social networking and stating that email is still king.  These people also happen to be in the email marketing field.  Unfortunately, the world of email marketing can’t exist just because there are stubborn email marketers out there who are refusing to change over.  Email marketing will still work with the younger generations; we just have to remember that the concentration on their inbox is probably going to be considerably lower than the older generations of email users.

I’m lucky enough to be in a situation where I a) have brothers and sisters who are full social network addicts; and b) Am at an age where I once used email and converted to social networking, so have knowledge of my own changing attitude towards email.

So when are the younger generation going to use their email inboxes?  I read somewhere that 91% of internet users still read and send emails.  I find this quite a crude generalisation in favour of the effectiveness of email.  Don’t get me wrong though, I do believe email does still work effectively.  What has to be considered is the age generations that read email, read them with different drives.

Okay, so that really isn’t a revelation.  Marketing 101 would tell you that different age generations have different motivators. This though, is about a generation actually changing their motivation from the pre-defined one.  Social Networking has basically drawn the attention away from the inbox and towards them in terms of personal communication.  Though I haven’t read any data to back up this claim, this must mean that the time actually spent looking at their inbox has drastically reduced.

So it comes down to how exactly to grab their attention in that shorter time frame you have.  From personal experience, I don’t really bother with any of the newsletters.  If I’m going to open an email it’s because it says something like 75% off - end of season sale.  I basically don’t want lots of content; I want deals and plenty of them.  I also pay absolutely no attention to emails that have come from 3rd party sources so being on an email list is pretty pointless with me.

Now I know I’m only using a very small group of people as my test subjects (me, my family and close friends) but there was a general consensus that this was the case with the rest of them as well.

What’s even worse is that the emails I do actually bother to open are what I advise our customers not to do in terms of design.  They are just one giant image with clickable links in the image itself.  This has led me to think that content filtering will become even less important in the future of email deliverability and that emphasis will be further placed upon whitelisting and sender reputation.

Why not also consider when these recipients are most likely to concentrate harder on their online email accounts.  Working hours are probably the best time to send your email marketing campaigns.  As most work places have blocked facebook and myspace, the concentration will have shifted towards email during working hours (providing that email hasn’t also been blocked), especially seeing that you can actually view facebook posts from your email account now.

So the future for email marketing will pretty much stay the same in all honesty.  A few things will have to change.  I can see the lure of buying or renting lists diminishing in some areas of the business world as the effectiveness of them decreases.  I can also see us stepping back a bit in terms of content and design.  I think people have already, and will continue to care less about the content and how they word their emails and focus more on the sending reputation they carry.

I would love to hear your thoughts on what I’ve said.  Whether you agree or disagree, it’d be great to let me know what you think.

I know I keep going on about this but I do feel it is really important to keep your list well maintained.  This article by Wendy Roth outlines some great pointers for you to keep your list in tip top shape.

I know it may hurt to get rid of some of your subscribers.  Especially if it is a self-built list but sometimes you just have to do it so that the subscribers that are interested in your product still receive your email in their inboxes.

Why not also get some feedback from your campaigns whilst going through the re-activation process?  If you can see what some of the less frequent readers of your campaigns are interested in, you could start to refine your campaign to be more universally appealing.

mailingmanager is a full e-marketing solutions company that also offers spam filter analysis on its customers email campaigns.  Visit the website or contact the company on info@mailingmanager.co.uk